Support requests, demo bookings and SMS status updates

Submit a support request or book a product demonstration below. If you would like to be notified by text message when the status of your request changes, you can opt in to SMS status updates as part of this form.

This service is provided by KEEN BEST TECHNOLOGY LIMITED, a company incorporated in Hong Kong, operating under the KEEN BEST brand. Hong Kong Business Registration Number: 69886532.

What do you need?

Support request — I need help with a product or service

Demo booking — I would like to book a product demonstration

Your name

Business email

We reply to every request by email. This field is required whether or not you opt in to SMS updates.

How can we help?

Mobile number for SMS updates

Select the SMS consent checkbox above to enable this field. Without your consent we do not collect a mobile number and no text message is sent.

Mobile number

Include your country calling code, for example +1 for the United States.

What the SMS updates programme sends

Who sends the messages	KEEN BEST TECHNOLOGY LIMITED, operating as KEEN BEST. Messages are signed “KEEN BEST”.
What you receive	Status updates for the specific support request or demo booking you submitted: request received, status changed, request resolved, booking confirmed and booking reminder.
What you will never receive	No marketing messages, no promotional offers, no newsletters. This programme is transactional only.
Message frequency	Up to 6 messages per request.
Cost	We do not charge for these messages. Message and data rates may apply from your mobile carrier.
How to stop	Reply STOP to any message. See the Terms and conditions for how to resume messages afterwards.
How to get help	Reply HELP to any message, or contact us at support@keenbest.com.hk or +852 2511-0933. No account or sign-in is required.